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SAMEDAY COURIER SERVICE


There is a no more secure method of transporting your goods than using one of our same day courier delivery vehicles. We specialize in the collection and delivery of time critical and confidentials documents such as tenders etc...

From collection to delivery, your consignment will be cared for by one of our experienced drivers. Your dedicated driver is responsible exclusively for your goods until he receives a signature from the recipient.

Rates

- Charges vary depending on the type of service required.
- Same-day services are charged by mileage.
- We can also offer discounts for account customers, repeat business customers and high volume customers
- Customer referral scheme.(contact us for details)
- Customer accounts available.

Whatever your business need, we can deliver. We can offer an efficient courier services for documents, parcels, pallets,  emergency blood supplies, etc.  Get in touch today!

TESTIMONIALS

Dear Ryan / Glenda, 

Please find below our testimonial on your services: 
DC Direct Couriers were very professional and accommodating. Both Ryan and Glenda were friendly, understanding of our deadlines and worked around our needs. They were flexible with their pick-up times and very patiently went the extra mile when we said we were delayed at last minute and needed a later collection time. Due to Ryan’s dedication and early start, our parcel arrived on time and we were telephoned promptly to inform us of the handover with a delivery note promptly followed by email. Would recommend to others and have added them to our contact book if we need to use couriers again in the future. DC Direct were one of very few companies who could accommodate our Northern Ireland to Cork requirements.

Thanks again.

Sarah Thompson
Office Manager
HALL BLACK DOUGLAS LTD
ARCHITECTS


FAQs

How long will it take to collect my package?

Unless your job is pre booked we aim to collect within 20-30 minutes of your call. If collections are likely to take any longer we will let you know at the time of booking or give you a call if the courier suffers any delays.

What information do I need to hand when booking a courier or getting a quote?

For quotes we need the size of the consignment plus delivery and collection postcodes. We ask the size of the consignment in order to work out what is the most appropriate vehicle size for the task and the postcodes in order that we can route the exact mileage. To accept a firm booking we need a little more information, the company and contact names at collection and at delivery and the building name or number. The more contact information you are able to supply the easier it will be for our courier and the smoother the job should go.

Can my package get 'lost in the system'?

No - your package will be delivered in a dedicated vehicle ie in the same vehicle that collects it, unless otherwise specified. We will then take your package directly to the delivery point and get a signature for it.

What happens if there is a problem along the way?

We will let you know. If our drivers experience significant delays or have any other problems that may jeopardise your delivery we will contact you and seek your advice if appropriate.

Is my consignment insured whilst in your care?

Yes, your goods are insured and covered by our Goods in Transit insurance. Your goods are insured at no additional cost to yourself for £15,000 per consignment, £5,000 on a motorcycle. However if your goods are worth more than £15,000 we will be happy to arrange extra cover at cost.

Are you able to transport any goods?

Most things, although naturally there are some items that we cannot cover for obvious reasons, for example radioactive waste, other items may be due to their high value for example gold bullion.

When will I get my delivery documents back?

We enclose them with your invoice (we generally invoice on a weekly basis, unless otherwise requested). Naturally if you need them back more quickly we will make sure you get them. If you have already paid via another method a receipted invoice will be sent to you for your records and any delivery documentation will also be attached.

I have a regular post run between our offices, can you organise this?

Yes, absolutely - we would be happy to quote you a competitive rate for regular contract runs.

Do you get a signature at delivery?

Yes, for all our deliveries we ensure we get a signature as Proof of Delivery (POD), this can be telephoned through to you on delivery if requested. If you need a paper copy of the POD for your records this can also be arranged on request.

Can my package/consignment be tracked en route?

Yes we can find out the progress of your package at any stage of its journey to delivery.